Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Shop Like Sam collects, uses, and safeguards your personal information when you use our website and services. Our goal is to provide transparency and ensure you feel confident using our comparison tools and resources.

1. Overview

Shop Like Sam is an independent comparison platform that helps consumers research and select internet and TV providers. To deliver these services, we collect limited data necessary to display accurate availability, pricing, and recommendations. We never sell personal information.

2. Information We Collect

• Information you provide: Such as your ZIP code, address, or email when checking availability, requesting support, or subscribing to updates.
• Usage data: We track how you interact with our site to improve navigation, content, and overall user experience.
• Cookies and similar technologies: Used to remember preferences, measure performance, and personalize content (see Cookie Settings page).
• Order-related data: If you place an order through our platform, we securely store details needed to process and confirm it with the provider.

3. How We Use Your Information

We use collected data to deliver and improve our services, including:

• Showing accurate provider availability based on your ZIP code or address.
• Customizing comparisons and recommendations.
• Providing customer support and responding to inquiries.
• Improving website functionality and performance analytics.
• Sending service-related updates when necessary (for example, to confirm an order or respond to a request).

4. How We Protect Your Information

We take data security seriously. All transmissions are encrypted using modern protocols (HTTPS/TLS), and access to personal data is restricted to authorized personnel for necessary business functions only. We employ administrative, technical, and physical safeguards to prevent unauthorized access or misuse.

5. Data Sharing and Disclosure

Shop Like Sam does not sell, rent, or trade your personal data. We only share information in limited cases:

• With service providers: To process requests, orders, or analytics that help improve our service.
• With internet and TV providers: Only when you choose to place an order through our site.
• For legal reasons: If required to comply with laws, regulations, or valid government requests.

6. Data Retention

We retain personal data only as long as needed for its original purpose, to comply with legal obligations, or to resolve disputes. You can request deletion of your personal information at any time by emailing privacy@shoplikesam.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep your session active during browsing.
• Measure how users interact with our pages and content.
• Improve speed, accessibility, and personalization.

You can manage your cookie preferences at any time via the Cookie Settings page or your browser’s privacy options.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or outdated information.
• Request deletion of your personal data.
• Opt out of data collection for analytics or marketing.
• Receive a copy of your data in a portable format.

To exercise these rights, contact us at privacy@shoplikesam.com. We will respond to verified requests within the timeframe required by law.

9. Children’s Privacy

Shop Like Sam does not knowingly collect information from children under 13. If you believe a child has provided personal data on our site, contact us immediately to have it deleted.

10. International Users

Our website is operated from the United States. If you access it from another country, please note that your data may be transferred, processed, and stored in the U.S. under applicable data protection laws.

11. Links to Other Sites

Our site may reference or display content from third-party providers. These external sites operate independently under their own privacy policies, and we encourage you to review them before sharing information.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect new features, legal requirements, or data practices. Material changes will be communicated via a notice on our website with an updated effective date.

13. Contact Us

For privacy questions or data-related requests, contact our Privacy Team at:

• Email: privacy@shoplikesam.com
• Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)

Effective Date

This Privacy Policy is effective as of January 1, 2025, and supersedes prior versions. Continued use of our site after updates means you agree to the revised terms.